Once you’ve settled on a calibration service provider you’re faced with the task of auditing their quality system to ensure that it meets your expectations. CCL realizes that while this process must occur, it isn’t always convenient for you to travel off-site for one or more days to perform the audit. Our solution is to make the audit process simple by bringing our primarily electronic quality system to you. We’ve also made several quality documents available for request or download so that the audit process can get started immediately.

CCL’s Quality System Manual is available by request. The QSM states overall policies to ensure compliance with ISO/IEC 17025 (General Requirements for the Competence of Calibration and Testing Laboratories) for broad, across-industry acceptance of our documentation.

A sample Certificate of Calibration is available for download. Each certificate is compliant with ISO/IEC 17025 Section 5.10: Reporting the Results, and also includes additional information not required by ISO/IEC 17025.

• Strive for a complete understanding of our customers’ requirements.
• Integrate continuous improvement into every job.
• Provide for our employees an entrepreneurial culture that engenders proactive attitudes toward quality, customer service, and future growth.
• Implement and maintain a quality assurance system compliant with ISO/IEC 17025.

• Recognize achieved objectives; then use those achievements to set new benchmarks for further improvement.
• Never precede the quality or integrity of our services with profit, schedules or politics.
• Identify each employee's responsibility for quality by empowering the employee to question decisions, actions or processes that appear to compromise quality.
• Emphasize training and education to create an understanding of our job requirements, the systems that support us, and how those contribute to the achievement of quality objectives.